Project Title: Develop a Customer Retention & Business Growth Plan for H2 2022

Greenspan Consulting, LLC

Details
Project Title Develop a Customer Retention & Business Growth Plan for H2 2022
Project Topics Growth Strategy Marketing Sales & Business Development
Skills & Expertise
Project Synopsis: Challenge/Opportunity
We aim to increase the impact of wellness and environmentally friendly companies through growth marketing plans at Greenspan Consulting. Currently, we have an opportunity to increase the impact we create because the wellness industry is growing excessively. The opportunity is to build a growth strategy focused primarily on retaining clients, enhancing digital presence, and building our internal operations to be able to handle projects more efficiently. Ideally, we can start to execute some of the strategies we create. There will be funding and an admin dedicated to this opportunity if we get the chance to work together. To achieve this growth goal, I believe we will need to start with some research to get the team up to speed on the industry. Then I think we will need to evaluate our value proposition and ideal customer profile. From there, we will need to build an omnichannel approach, both on the marketing side and the business development side. They once prioritized, we can begin to execute here. To be more specific, think of digital marketing and business development plans. But since we are youthful, quick-acting, and willing to test, we can get creative here. A success here would be to have higher converting marketing funnels (email campaigns, impact from PR, etc.), a sales process that is established and proven by an increased pipeline, and an increased retention rate. Numbers and KPIs are to be defined but these are all quantifiable.
Project Synopsis: Activities/Actions Required
Project Synopsis: Expected Results

Project Timeline

Touchpoints & Assignments Date Type

REMINDER OF CONFIDENTIALITY

Jan 02 2022

FACULTY Check-In / TEAM Meetings (All Teams)

Jan 02 2022

KICKOFF ASSESSMENT DUE

Jan 02 2022 Evaluation

FACULTY Check-In / TEAM Meetings (All Teams)

Jan 03 2022

Program Kickoff

Feb 01 2022 Event

UPLOAD: Final Presentation & Executive Summary Files (Teams 1-3).

Mar 05 2022 Submission Required

MILESTONE #6: FINAL PRESENTATION (Teams 1-3)

Mar 05 2022 Evaluation

DUE: MILESTONE #4 (All Teams)

May 04 2022 Submission Required

FACULTY Check-In / TEAM Meetings (All Teams)

May 04 2022

DUE: MILESTONE #1 (All Teams)

Aug 02 2022 Submission Required

PROJECT KICK-OFF Meeting

Aug 02 2022

CHECK-IN with Greenspan Consulting (All Teams)

Aug 03 2022

UPLOAD: Final Presentation & Executive Summary Files (Teams 4-5)

Oct 05 2022 Submission Required

PROJECT WRAP-UP Meeting

Oct 05 2022

MILESTONE #6: FINAL PRESENTATION (Teams 4-6) & PROJECT WRAP-UP

Oct 05 2022 Evaluation

FACULTY Check-In / TEAM Meetings (All Teams)

Dec 04 2022

TEMP CHECK #3 DUE

Evaluation

CHECK-IN with Greenspan Consulting (All Teams)

CHECK-IN with Greenspan Consulting (All Teams)

TEMP CHECK #2 DUE

Evaluation

FINAL SELF ASSESSMENT DUE

Evaluation

FINAL PEER ASSESSMENT DUE

Evaluation

MILESTONE #3: PRESENTATION (All Teams)

Evaluation

MILESTONE #5 (All Teams)

Submission Required

Sign-Up for CapSource Account

TEMP CHECK #1 DUE

Evaluation

MILESTONE #2: PRESENTATION (All Teams)

Evaluation

UPLOAD Milestone #2 Presentation File (All Teams)

Submission Required

UPLOAD Milestone #3 Presentation File(s) (All Teams)

Submission Required

CHECK-IN with Greenspan Consulting (All Teams)

CHECK-IN with Greenspan Consulting (All Teams)

NO CLASS - WUV Spring Break Week

Program Managers

Name Organization
John Chase Washington University of Virginia

Teams

Team Name  Project Name  Team Members 
No Teams Available