Adelphi University's Analytics Live Case - Fall 2020
| Program Overview | ||
|---|---|---|
| Program Title | Adelphi University's Analytics Live Case - Fall 2020 | |
| Organization | Adelphi University | |
| Student Application Link | https://capsource.app/program/adelphi-universityis-analytics-live-case-n-fall-2020/rfp | |
| # of Students Enrolled |
0
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| # of Projects Running |
1 Project/s Added (of Expected)
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Program Timeline Project Duration |
Start Date: 07/15/20 End Date: 10/30/20 4 months |
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| Collaboration Overview | ||
|---|---|---|
| About Students |
Student Level: Student Time Commitment: Full Time Team Structure: - |
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| Program Goals | ||
| Format Structure |
Single Project Single Team |
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| Format Title | Multiple Projects Multiple Teams | |
| Format Description | ||
| Benefits For Industry Partners | ||
| Project Modality | Fully Remote | |
| Industry Partner Requirements to Participate | ||
|---|---|---|
| Project Topics | Sales & Business Development Software Design & Development Talent Management | |
| Target Industries | ||
| Skills & Expertise | ||
| Location Information & Preferences |
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| Sponsorship |
No Sponsorship Required |
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| Compensation |
Following compensation will be offered to the students:
Exactly $0.0 per hour |
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| Other Requirements | ||
| Expected Time Commitment For Project Managers | per week | |
| Key Program Dates | Due Date |
|---|---|
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Official Program Launch
We’ll find a time on this day for you to meet with the students to kick off your project.
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Jul 15 2020, 12:00.00 AM |
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Finalize Project Charter
Educators and Industry Partners finalize project charters, legal documents, and background materials.
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Sep 14 2020, 12:00.00 AM |
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Proposal Application Deadline
Final date for Industry Partners to express interest in participating.
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Oct 14 2020, 12:00.00 AM |
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Official Program End
We’ll find a time on this day for you to meet with the students to wrap up your project.
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Oct 30 2020, 12:00.00 AM |
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Interview
Educators will begin interviewing interested Industry Partners to discuss project ideas.
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Apr 12 2021, 12:00.00 AM |
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Request for Proposal published
Collaboration request published. Industry Partners may express interest in participating.
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May 12 2021, 12:00.00 AM |
Project Overview
| Project Details | |
|---|---|
| Project Title | Improved Customer Service With Ai Response On Inquires |
| Project Synopsis |
What is the challenge or opportunity you are trying to address within your organization?
Three-Step approach:
#1: AI response to handle/funnel inquiries via web/email/text to the appropriate area in LS – thus eliminating the human response time and moving things along faster. This is not a major plus for the company. Does require analytics of email to properly interpret and send to along to right place.
#2: AI able to read request for “product crossover part # from a competitor” to LS Product Part Number and show details of compatibility in response back to the potential customers. (B2B only);
#3: AI to have a dialog with “online customer” to ask questions via chat or form data to guide them to the one or more LS Products with Part Numbers and (pricing?) that will meet their needs. (Guided Selling);
What are some of the activities or action items you think will need to be taken to achieve your desired results? What would make this project a success for your organization? What measurable results are you looking to accomplish? |
| Compensation |
Following compensation will be offered to the students
Exactly $0.0 per hour |
| Sponsorship |
No Sponsorship Required |
| Resources |
Program Timeline
| Touchpoints & Assignments | Date | Type |
|---|---|---|
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Official Project Kickoff |
05/07/2020 | |
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Program Kickoff |
07/15/2020 | Event |
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Final Presentations |
Submission Required |
Projects
| Project | Organization | Topics |
|---|---|---|
| Improved Customer Service with AI Response on Inquires | LS Electric |
Program Managers
| Name | Organization |
|---|---|
| gfusaro | |
| jjaramillo |
Teams
| Team Name | Project Name | Team Members |
|---|---|---|
| No Teams Available |