ProgramsCapsource Example Program (Spring 2024)ProjectsCapsource Example Project (Spring 2024)

Project Title: Capsource Example Project (Spring 2024)

Capsource University

Details
Project Title Capsource Example Project (Spring 2024)
Project Topics Corporate Social Responsibility Quality Control Research & Development Talent Management
Skills & Expertise Audio Editing Game Art Songwriting & Music Composition
Project Synopsis: Challenge/Opportunity
Enhancing User Experience and Support: Our online learning platform, while robust and feature-rich, can sometimes present navigational and operational challenges to users. The lack of immediate, accessible, and user-friendly support resources has been identified as a gap in our service. By creating a comprehensive series of tutorial videos, we aim to bridge this gap, offering users readily available guidance and support.
Project Synopsis: Activities/Actions Required
  1. Collaboration with Educational Institutions: Establish partnerships with colleges and universities. This involves identifying and reaching out to potential educational partners, setting up meetings to discuss the program's objectives, and formalizing collaboration agreements.
  2. Program Planning and Design: Develop a detailed program structure, including timelines, resource allocation, and content creation guidelines. This step will involve setting clear learning objectives, outlining the scope of the tutorial videos, and determining the technical requirements for video production.
Project Synopsis: Expected Results
  1. User Engagement and Satisfaction:
    • Increase in user engagement metrics, such as time spent on the platform and frequency of use.
    • Improved user satisfaction scores, as determined by surveys or feedback forms.
  2. Reduction in Support Queries:
    • A measurable decrease in the number of basic support queries, indicating that users are finding the tutorial videos helpful.

Project Timeline

Touchpoints & Assignments Date Type

Program Kickoff

 Jan 18 2024 Event

Student Temperature Check

 Jan 25 2024, 12:00 PM Evaluation

Test1

 Jan 30 2024, 12:00 PM Action Item

Program Managers

Name Organization
John Smith Indiana University

Teams

Team Name  Project Name  Team Members 
No Teams Available