Project Title: Data analysis for mission driven healthcare startup

BeneStream

Details
Project Title Data analysis for mission driven healthcare startup
Project Topics Customer Service & Account Management Data Management Growth Strategy Operations Talent Management
Skills & Expertise
Project Synopsis: Challenge/Opportunity
BeneStream assists company and union populations with public health benefit enrollment (Medicaid and CHIP). We are seeking deeper insight into our operations to improve efficiency. This means using our call center data to determine how many times should we call our targets before returns diminish significantly, how that figure shifts between different client groups, and how these numbers matched with the potential revenue of each call can be used to create a method for operational prioritization.
Project Synopsis: Activities/Actions Required
Project Synopsis: Expected Results

Project Timeline

BeneStream - Data analysis for mission driven healthcare startup
Due Date
Activities
Deliverables
Status
Action
Mon, 03/22/21
12:00 AM UTC
Program Kickoff
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Location:
END OF DAY TEMPERATURE CHECK SURVEY (Day 1)
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Description:
Please take a moment to let us know how it's going! / link /
END OF DAY TEMPERATURE CHECK SURVEY (Day 2)
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Description:
Please take a moment to let us know how it's going! / link /
Official Project End
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Description:
Students present their final deliverable, and you close out the project by evaluating students and conducting a debrief.
Official Project Kickoff
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No deliverables are required for this action item.
Description:
Students kickoff projects virtually with industry partners
End of Project PEER Evaluation
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Description:
/ link /
End of Project SELF Evaluation
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Description:
/ link /
UPLOAD FINAL DELIVERABLE
Required Deliverable
Required Deliverable
Deliverable submission is required.
Description:
Each team must upload their final deliverable by EOD

Program Managers

Name Organization
Alice Obermiller University of Notre Dame

Teams

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