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People-First Policies: HR Manual Overhaul

Last Updated: 03/27/2026

Case Organization

Boys to Men Tucson

https://btmtucson.com/

325 W 2nd St., Tucson, Arizona 85705

1-10

Case Contributors

Case Disciplines

Operations Organizational Culture Talent Management Training & Development

Skills & Expertise

Adoption Strategy Benchmarking Change Management Continuous Improvement DEI Strategy Development Documentation Design Employee Experience Design Employee Feedback Collection Feedback Systems Design HR Policy Audit Implementation Planning Internal Communications Knowledge Management KPI Development Labor Law Research Legal Compliance Analysis Onboarding Design Organizational Culture Design Performance Measurement Policy Writing Risk Assessment Stakeholder Interviews Training Program Development
Background & Objective

The challenge or opportunity you are trying to address for the organization.

Boys to Men Tucson seeks to overhaul its HR policies to ensure alignment with legal requirements, organizational needs, and industry best practices.
Learning Objectives

This is what students will learn as they complete the case.

This case challenges students to redesign an organization’s HR framework to align with legal standards, organizational values, and employee needs in a mission-driven environment. It emphasizes the intersection of compliance, culture, and talent management, requiring students to balance risk mitigation with employee experience. Students will develop practical experience in policy design, benchmarking, and implementation planning while producing a professional-grade HR manual. The work reflects real-world HR and operations consulting, where effective policies must be both compliant and culturally resonant. 

  •  Analyze existing HR policies to identify gaps, inconsistencies, and risks related to compliance and employee experience 
  •  Evaluate nonprofit HR best practices and legal requirements to inform policy updates and organizational alignment 
  •  Assess employee and leadership feedback to identify priorities related to culture, equity, and workplace expectations 
  •  Design a comprehensive, people-first HR manual that integrates compliance, DEI principles, and employee development 
  •  Develop a clear and accessible policy structure that supports usability, transparency, and consistent adoption 
  •  Assess trade-offs between legal risk mitigation and fostering a flexible, supportive workplace culture 
  •  Design a training and communication strategy to ensure effective rollout and adoption of updated HR policies 
  •  Develop an evaluation and feedback framework to monitor policy effectiveness and support continuous improvement
 
Key Action Items

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Milestone #5
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