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Last Updated: 04/14/2026
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Background & Objective
The challenge or opportunity you are trying to address for the organization. |
Niloom.ai, an AI-powered platform, seeks to implement a token-based revenue model to optimize monetization based on customer usage and bandwidth consumption. The challenge lies in identifying the most effective pricing mechanism that balances: Customer affordability and accessibility – Ensuring the pricing model remains competitive while maximizing revenue. Fair and scalable usage-based pricing – Aligning token consumption with real-time usage and AI model processing requirements. |
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Learning Objectives
This is what students will learn as they complete the case. |
This case challenges students to design a scalable and economically viable monetization model for an AI platform operating under complex technical and usage constraints. It requires integrating pricing strategy, customer segmentation, and system architecture considerations to balance accessibility, fairness, and revenue optimization. Students will explore how token-based systems influence user behavior, adoption, and long-term value creation in AI-driven SaaS businesses. The work reflects real-world challenges in pricing design, infrastructure-aware monetization, and growth strategy for emerging technology platforms.
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